Returns And Exchange - Policy
RETURNS AND EXCHANGE POLICY
We accept returns & exchanges if:
- item(s) is returned within 20 days of purchase
- items must have tags attached and in un-worn condition
- proof of purchase. Example a receipt
- swimwear must be returned with hygene sticker still attached.
Sorry we do not return these products: SALE ITEMS, GIFT CARDS, EARRINGS.
How to return an item:
please email us at (firstname.lastname@example.org) and explain to us that you want to return an item, And whether you would like a gift voucher/exchange/refund. Please make sure The item(s) meet our Returns and Exchange policy before sending as we will not refund/exchange item(s) that do not meet the guidelines.
Once we have accepted your return,
Post the item(s) to - 18 York st, Russell, 0202, northland, New Zealand.
once we have received the item(s) we will refund/exchange or give you a give card.
IN STORE RETURNS:
Bring in item(s) to Ethos (18 York st, Russell)
along with Proof of Purchase (receipt)